Lesbian, Bisexual and Queer Women’s Experiences of Unwanted Interaction on Online Dating Services

Are you a lesbian, bisexual, or queer woman (or non-binary person with similar experiences)? Have you used an online dating service? If so, tell @khniehaus about it by taking her research survey!

Online dating can be a fraught experience for many people, and women in particular have been shown to experience gendered harassment, generally, online, and in dating-specific contexts. While there is a relatively small amount of data and academic research about heterosexual women’s experiences with online dating, there is even less data and scholarly research documenting the experiences of lesbian, bisexual, and queer women with online dating. Anecdotally, many lesbian, bisexual and queer women describe experiencing high rates of targeted harassment while engaging in online dating activities. Based on these accounts, Goldsmiths Computing PhD researcher Kiona Niehaus is interested in whether these negative experiences, while they reflect broader social attitudes and trends, may also be the result of user interface and interaction design decisions that shape users’ interactions with various online dating services.

The results of this survey will be used to shape forthcoming academic work about the affordances of various online dating platforms, how those affordances may influence negative user experience for lesbian, bisexual, and queer women using these services, and to suggest potential design solutions toward making online dating services less fraught for these users in particular. If you are a lesbian, bisexual, or queer woman (or a non-binary person with similar experiences) who has used online dating, you can take the survey here: https://lambda.doc.gold.ac.uk/index.php/264413